You can contact Ruizhi Machinery's after-sales departmernt to purchase genuine Ruizhi spare parts and accessories. Our team will assist you in selecting the correct components for your machine model.

Yes. To ensure long-term and stable operation, we recommend regular scheduled maintenance. The maintenance cycle and service scope can be adjusted based on equipment condition and contract terms.

You can reach our after-sales service team through the following channels: Email: [email protected]

The standard warranty period is one year. During the warranty period, any malfunction not caused by human factors will be repaired free of charge. After the warranty expires, paid maintenance and technical support are available upon request.

Our after-sales service covers installation and commissioning, operator training, scheduled maintenance, troubleshooting, and spare parts replacement. Specific service scope and duration are provided according to the terms of the contract.

If a malfunction occurs, please contact our after-sales service team immediately. We provide 24/7technical support to ensure your equipment is restored to normal operation as quickly as possible.

Installation and commissioning typically take 1-2 days,depending on the machine model and on-site conditions. We will coordinate with you in advance to ensure a smooth and efficient setup.

If any issue arises during operation, please contact our 24-hour hotline or after-sales service team via email. We will respond within 24 hours and provide an effective solution. For quality-related issues, we offer comprehensive and timely support options: a) Ship required spare parts to resolve the problem; b) Provide remote technical assistance for maintenance; c) Arrange on-site service through local agents within the supported region; d) Dispatch engineers from Ruizhi Machinery directly to your factory if necessary.

We provide lifetime maintenance and maintain regular contact to ensure optimal condition.

The standard warranty period is 12 months.

Please provide the following details about your paper bag requirements: Bag dimensions; Target production output; Bag material; Any additional requirements. We will recommend the most suitable machine model based on your specifications.

Yes, absolutely. We provide tailor-made equipment solutions based on your specific requirements.

We are located in Rui'an City, Zhejiang Province, China, and you are warmly welcome to visit us.

We are an experienced manufacturer specializing in paper bag machines since 2003. Our factory covers an area of 33,333 m2 and employs over 200 staff members, with full in-house capabilities for design,production,and after-sales service.